Privacy Policy

Who we are

Prezense is an e-commerce platform that helps merchants build, run, and grow their businesses, including tools for commerce operations and communications.

Website: https://prezense.app

Contact: hi@prezense.app

Information we collect

Early access requests. When you request early access, we collect the email address you submit.

Technical information. When you visit our website, our hosting provider may automatically collect limited technical data such as IP address, browser type, device information, and pages visited. We use this only as needed to operate and secure the site.

Future platform data. When the Prezense platform becomes available, we may collect account information from merchants (such as name, business details, and login credentials) and process customer data on behalf of merchants in connection with storefronts, orders, shipping, and emails. That data will be handled according to this Privacy Policy and any applicable merchant agreements.

How we use information

We use the information we collect to:

• Respond to early access requests and communicate with you about Prezense
• Operate, maintain, and improve our website and services
• Send product or service updates related to your request or account
• Provide transactional and platform-related emails as part of the service
• Protect against abuse, fraud, and security incidents
• Comply with legal obligations

How we share information

We do not sell your personal information.

We may share information with service providers who help us operate Prezense, such as hosting and email delivery providers (for example, Amazon Web Services / Amazon SES). These providers are only permitted to use the information to perform services for us.

We may also disclose information if required by law, or to protect the rights, safety, and security of Prezense, our users, or others.

Data retention

We retain early access email addresses for as long as needed to manage the early access program and related communications, unless you ask us to delete them sooner.

We retain other information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.

Your choices and rights

You may request access to, correction of, or deletion of your personal information by emailing hi@prezense.app.

If you no longer wish to receive early access or product updates, contact us at the same address and we will remove you from those communications.

Security

We take reasonable measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Prezense is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of the website after changes means you accept the updated policy.

Contact us

Prezense

Email: hi@prezense.app